Wikes Barre, Pa. Mall on a snowy day, 1 other customer in the entire store.
Male worker lets daughter in to try on 1 pair of jeans. She left her wallet with $180 (Christmas Money to buy clothes) and her driving permit, in the dressing room for exactly 4 min. realized, had worker let her back in room, it's gone. Worker was only one that went in room to lock door back up when she exited.
THey wouldn't even help us. Called headquarters, said they would contact us in 48 hours, 2 weeks later: nothing yet, not even an email.
Reason of review: Poor customer service.
Monetary Loss: $180.
Preferred solution: Let the company propose a solution.