Not resolved
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality

The second year in a row that Hollister's shipping has been "delayed". The website advertises that items will ship in 5 to 7 business days.

Last year a coat was ordered in November, and was not delivered until of course after Christmas. I ordered my items on November 30th this year, and two weeks later they are still not even close to being delivered. If you're planning on ordering from there for Christmas, do not go by their ads of ordering by December 20th to receive it by Christmas. You would actually probably have to start ordering in August.

Their cheap products are not worth the wait, and their customer service is terrible.

I will never shop in their store or online again. Sorry company all together!

Product or Service Mentioned: Hollister Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Full refund.

I didn't like: Shipping, Customer service, Staff.

Company wrote 0 public responses to the review from Dec 17, 2015.
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