filters
state:
Show
city:
Show
category:
Show
product:
Show
Purchased items online with two forms of payment. Went to the store in Northlake Mall (Charlotte) to returns items due to fit. Informed cashier that items were purchased with 2 cc and was told it would be refunded the way paid. NOT! Refund was returned to ONE of the...
Read more
1.0
I didn't like
  • Way refunds are handled
#904618
Reply to reviews
I was charged twice for the same sale due to their computer terminal crashed, I pulled up my online banking and showed them the two identical pending charges from their store. The manager said that it was now my problem and handed me a bs card with a customer service...
Read more
1.8
I didn't like
  • Store 30616 or the way disputes are handled
  • Customer services attitude
#896805
Reply to reviews

Resolved

Over the weekend, my family and I went on a trip and I expected my delivery to be delivered the day after we got back, August 1. Yesterday, I looked for my delivery but it never arrived at my house. I went online and tracked my package and it said it turns out had been...
Read more
4.5
I liked
  • Brand
  • Jeans
I didn't like
  • I never got my package
#893043
Reply to reviews

EGift Card Review

Hollister
#888448
2.3
Details
The whole process was terrible, from start to finish.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on July 05, 2016

Hollister
#876980
Stood in Hillister Dubai, what a bad bunch of staff, no one anywhere but they are all chatting around the side what a waste of space and bad customer service
Comment
Show

Hollister Shipping Service Review

Hollister
#863049
2.3
Details
Just a word of caution! Do not purchase from Hollister online! I am having a headache just trying to get someone to look into a damaged package issue! Long and short of the matter is I never received my package and Hollister doesn't care enough to resolve the issue
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Hollister Co Clothing Review

Hollister
#781253
My best advice is not to order ANYTHING from hollister website. I've been waiting for almost 2 months now. Hollister needs to improve in business! Ridiculous!
Comment
Show
I ordered two polo shirts online from Hollister but inadvertently ticked the wrong size box. I got a confirmation email from Hollister within minutes and realised that the size was incorrect. I immediately emailed them to say please change the size. No reply. I then...
Read more
1.0
#876623
Reply to reviews
I placed an online order for shipping to my home and got an email stating my order will be shipped 1hr and 45 mins away to the mall of Mellinum..Really!! I entered my address not only one but twice!!! I immediately contacted Hollister's Customer Service department so...
Read more
1.0
#867507
Reply to reviews
Ordered a pair of shorts, im a size 5 in most,so thats what i got. I recieved them and they looked like a size 7-8 maybe bigger, me thinking i just got a pair that was labled with wrong size,returned to get next size down, thinking witghout a doubt they would fit, well...
Read more
1.9
Elkhorn City, Kentucky
#849488
Reply to reviews
Today I went into Hollister in Albany, NY at Crossgates Mall. My 13 year old daughter was escorted into a dressing room to try something on while myself and her friend, also 13, waited outside the dressing room. As we were waiting a man roughly 30yrs old came out of...
Read more
Anonymous
Anonymous

Their dressing rooms are not meant to be coed. Most stores have a womens dressing room area located on the womens side of the store (which is sometimes decorated with female c...

#838709
Reply to reviews
I purchased two items online with my account. All my information is stored so I don't have to enter my address. Well, for some reason Hollister changed the address and then shipped my items. I called them and all I got was sorry but when we receive the items back we...
Read more
1.7
I didn't like
  • Order cancellation
  • Customer services attitude
  • Refund time frame
#827861
Reply to reviews
I order two items,that were on sale,really low price. It was suppose to have been delivered march 10. Never got it. It is now the 23 and i have not received nothing .called hollister several times, i was hung up on so many times,very rude reps, i was never able to talk...
Read more
1.9
#815950
Reply to reviews
I had a very bad experience today while visiting a hollister store in Huntsville, Al at Parkway place mall with a manager by the name of Shamara! She was very rude, She took her precious time taking care of my return. She laughed and played around with coworkers while...
Read more
Anonymous
Anonymous

I've had problems with her too.

Anonymous
Anonymous

I can almost promise you that this post is at least 90% exaggerated.

1.0
I didn't like
  • Customer service
#798582
Reply to reviews