Hollister - 3x shipping
I ordered online unfonately i havent receive anything from my order. They said they refunded my payment but the other stuff they reshipped for the 3rd time until now nothing still nothing.
I contacted the CSR of Hollister to let them know that there are unauthorized charges made from my credit card from Hollister Ohio. I reported the incident to my local bank and found out that the charge was suspicious because they see also different currency used. My...Read more
I didn't like
- That they just shove away the situation
I have returned part of my online order to the store more than a Month ago (on April 9). They were supposed to issue a refund to my card but never did! I talked to my bank, they can't find it, There is nothing on my bank statement, and they refuse to help me at...Read more
I didn't like
- Refund not done
The manager on 03/30/3018 in Hollister at spectrum, Irvine, CA was super uncooperative, not willing to help with a return. I bought pants for my son and he tried them on today, so we detached the tag. The pants were never worn and the manager accused me of returning a...Read more
Hollister - Upset Coustemer
Today March 30 2018 at Ingram Park Mall San Antonio Tx . It was closing time and they said we couldnt purchased our items because they had already closed the regestor. They didnt tell us that they where going to close the registers until we where going to pay. So we left upset .
I went to a store shopped there while processing their machine got stuck and they charged me twice. I used my Discover card. I got the refund and for some reason they have put a dispute on Amex god know why. I sent the hollister people the chat conversations clearly...Read more
Hollister - They owe me a refund
Hollister never issued me a refund for two online items worth $80.00 that i sent back.Called several times and was handled by unproffeshional staff that seemed annoyed why i am even calling.Even showed bank statements proving no refund was ever issued but they didn't care to resolve my issue.They took back items and kept my payment for free.
My daughter returned a few items that didnt fit. She purchased them with her debit card. She had her receipt and the card to get the refund. The manager put the refund through and said he has to give her a store credit since he cant put the refund on her card for some...Read more
My order was placed by the sales assistant over the phone who put in the wrong address (complete wrong postcode). I called to change immediately and was told the order was already processing and even though it was their error nothing could be done. I explained i wont...Read more
Absolutely disgusting behaviour at this location. Went in to return items which I purchased online; that was my first mistake. The clothes that came in had pilling on a shirt and looked like it was washed and worn, the other item had a stain and a pull on the material....Read more
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