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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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I have returned part of my online order to the store more than a Month ago (on April 9). They were supposed to issue a refund to my card but never did!

I talked to my bank, they can't find it, There is nothing on my bank statement, and they refuse to help me at Customer service. I am never ever shopping with them again, it is hard to imagine that in the era of electronic commerce the company is doing such a cheap lame fraud to its customers. Wtf

Besides, when I was buying, I used the gift card for $80 and my credit card for the remaining $120.

Instead of returning at least in the same split manner, they returned everything to a gift card. The gift card company says that it is impossible to refund to that card more than it was originally deposited.

Product or Service Mentioned: Hollister Customer Care.

Reason of review: Problems with payment.

Monetary Loss: $200.

Preferred solution: Full refund.

I didn't like: Refund not done.

  • manager fraud
  • Hollister Complaint
  • Hollister Refund
  • Hollister Scam
  • Hollister Return
  • Hollister Fraud
Company wrote 0 private or public responses to the review from May 15.
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