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ordered a jacket and two shirts online through hollister...never receieved them and the money never processed on my account, called customer service and they didn't know why that happened replaced the order - it happened again - 3 to 4 days of the money processing and nothing - called again they gave me 30%off and free shipping processed again NOTHING - the worst company ever - called bank they said they have no reason why that would happen - it was an issue w/hollister...hollister had no reasoning at all - i gave up and now items are gone - i can't understand the logic or the reasoning for it and not having a supervisor to explain - very frustrating

Product or Service Mentioned: Hollister Shipping Service.

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i order at HOLLISTER online, and the size was too small ,the customer service tell me to sent them back the order, and they didn't credit me back for 100$,they keep all my 100$,dont trust this suck company no more.

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