Product: Hollister Shipping Service Clear all filters (0 of 20 reviews match)
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My order was placed by the sales assistant over the phone who put in the wrong address (complete wrong postcode).I called to change immediately and was told the order was already processing and even though it was their error nothing could be done. I explained i wont...
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1.0
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Hollister Shipping Service
#1161825
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i just want to let you know about the recent experience i've had with hollister which was terrible. i shop at hollister 1-2 times a month and have been shopping with you guys for about two years straight now. i placed an online order august 5 and the estimate ship to...
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1.0
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Hollister Shipping Service
#1091705
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A glitch in Hollister's systems prevented our order from being shipped. We paid for expedited shipping, however did not receive the package on the delivery date. Called customer service and they responded with a overnight shipment, BUT they no longer have a couple...
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1.0
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Hollister Shipping Service
I didn't like
  • Irresponsible
  • Staff
  • Stole item from child
#1084455
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The hollister representative said there was a glitch in the sytem and apologized . i received emails saying it would be here on Aug 3. The Hollister rep placed a new order. However due to the glitch in YOUR system only one pair she ordered was in stock. I recently was...
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2.1
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Hollister Shipping Service
#1083420
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I ordered a pair of Khaki.I have been waiting for weeks. And I just found out that they already shipped back to the shipper. My address is right and it's exist. I need this pants to work this week. I called the customer service. they said they can't do anything about...
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1.0
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Hollister Shipping Service
#1056787
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Hollister does not return my money, purchase made in December / 16
ORDER NUMBER: 20138741291 ORDER DATE: 10/12/2016 Tadeu Carlos Marques Why does not anyone from Hollister respond more to my emails?Why does not anyone in Hollister tell me what happened to my money, with my $ 99.80 dollars? Since December 2016, when I made my first...
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2.7
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Hollister Shipping Service
#1031601
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Hollister Shipping Service Review

I bought a parka online but it's been 10 days and it's still in process. I emailed them about this and they said they don't have the parka right now but when the item comes back to the stock, they're going to send it to me. If it doesn't come, they are going to refund me. It's like a joke. They sell things even if they don't have. Think twice before shopping!!!
2.4
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Hollister Shipping Service
#966762
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Hollister Shipping Service Review

I am a 3 year hollister customer, just recently made a club cali account. I will NEVER order offline again! When i buy an online item from dillards it is here in 2-3 days. I order from hollister it can take up to almost 2 weeks! Until they fix this *** problem they can forget about me purchasing online ever again.
3.7
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Hollister Shipping Service
#901084
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Hollister Shipping Service Review

Just a word of caution! Do not purchase from Hollister online! I am having a headache just trying to get someone to look into a damaged package issue! Long and short of the matter is I never received my package and Hollister doesn't care enough to resolve the issue
2.3
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Mansfield Center, Connecticut
Product
Hollister Shipping Service
#863049
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The second year in a row that Hollister's shipping has been "delayed". The website advertises that items will ship in 5 to 7 business days. Last year a coat was ordered in November, and was not delivered until of course after Christmas. I ordered my items on November...
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1.0
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Hollister Shipping Service
I didn't like
  • Customer service
  • Staff
  • Shipping
#753396
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