Product: Hollister Shipping Service Clear all filters (19 of 19 reviews match)
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My order was placed by the sales assistant over the phone who put in the wrong address (complete wrong postcode).I called to change immediately and was told the order was already processing and even though it was their error nothing could be done. I explained i wont...
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1.0
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Hollister Shipping Service
#1161825
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i just want to let you know about the recent experience i've had with hollister which was terrible. i shop at hollister 1-2 times a month and have been shopping with you guys for about two years straight now. i placed an online order august 5 and the estimate ship to...
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1.0
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Hollister Shipping Service
#1091705
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A glitch in Hollister's systems prevented our order from being shipped. We paid for expedited shipping, however did not receive the package on the delivery date. Called customer service and they responded with a overnight shipment, BUT they no longer have a couple...
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1.0
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Hollister Shipping Service
I didn't like
  • Delivery problems
  • Staff
  • Refund time frame
#1084455
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Hollister Shipping Service Review

#901084
3.7
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I am a 3 year hollister customer, just recently made a club cali account. I will NEVER order offline again! When i buy an online item from dillards it is here in 2-3 days. I order from hollister it can take up to almost 2 weeks! Until they fix this *** problem they can forget about me purchasing online ever again.
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Hollister Shipping Service Review

#863049
2.3
Details
Just a word of caution! Do not purchase from Hollister online! I am having a headache just trying to get someone to look into a damaged package issue! Long and short of the matter is I never received my package and Hollister doesn't care enough to resolve the issue
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Advertised vs Delivered
Customer service
Delivery Service
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Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Value for money
Warranty
Website
The hollister representative said there was a glitch in the sytem and apologized . i received emails saying it would be here on Aug 3. The Hollister rep placed a new order. However due to the glitch in YOUR system only one pair she ordered was in stock. I recently was...
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2.1
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Hollister Shipping Service
#1083420
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I ordered a pair of Khaki.I have been waiting for weeks. And I just found out that they already shipped back to the shipper. My address is right and it's exist. I need this pants to work this week. I called the customer service. they said they can't do anything about...
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1.0
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Hollister Shipping Service
#1056787
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Hollister does not return my money, purchase made in December / 16
ORDER NUMBER: 20138741291 ORDER DATE: 10/12/2016 Tadeu Carlos Marques Why does not anyone from Hollister respond more to my emails?Why does not anyone in Hollister tell me what happened to my money, with my $ 99.80 dollars? Since December 2016, when I made my first...
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2.7
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Hollister Shipping Service
#1031601
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The second year in a row that Hollister's shipping has been "delayed". The website advertises that items will ship in 5 to 7 business days. Last year a coat was ordered in November, and was not delivered until of course after Christmas. I ordered my items on November...
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1.0
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Hollister Shipping Service
I didn't like
  • Staff
  • Shipping
  • Customer service
#753396
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I ordered gifts for nieces online on 11/27 - Free Shipping - spent over $200.00 with shipping estimated for 5-7 days. Tracking kept changing delivery expectation date - started with the 2nd of Dec, then the 9th, then the 15th, then the 16th and today to the 17th. So...
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1.0
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Hollister Shipping Service
I didn't like
  • Shipping
  • Customer service
#752489
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Hence what I’m reading from bad customer service from Hollister’s phone lines, I must say I disagree and they were very helpful to me for the few times I’ve contacted them. They were able to override existing orders and waive shipping fees for me. My complaint is...
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Hollister Shipping Service
#487617
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I ordered gift cards, got a shipping confirmation with a tracking number that did not track to anywhere. I literally called customer service seven times in the course of a three week period. They refused to get a manager involved and kept giving me the run around...
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Anonymous
Anonymous

How does disputing a charge work? They messed up my order for $436 and refuse to give me refund

Annville, Pennsylvania
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Hollister Shipping Service
#482088
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