Product: Hollister Customer Care Clear all filters (18 of 18 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Hollister - Upset Coustemer

Today March 30 2018 at Ingram Park Mall San Antonio Tx . It was closing time and they said we couldnt purchased our items because they had already closed the regestor. They didnt tell us that they where going to close the registers until we where going to pay. So we left upset .
4.2
Details
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Warranty
Website
Product
Hollister Customer Care
#1223083
Reply to reviews
I sent the hollister people the chat conversations clearly stating there was never a dispute raised on Amex i sent the convo to hollister support. They have the worst customer support. No knowledge nothing. All they do is communicate through emails and the most...
Read more
2.1
Product
Hollister Customer Care
#1209867
Reply to reviews
1) I actually approached the store to return some merchandise from my previous web order (order#1) due to wrong size issues but could not locate the ones with right size at the store itself.Store associate advised to order them online for a free a home delivery. 2)...
Read more
2.7
Product
Hollister Customer Care
I didn't like
  • Refund not done
  • Refund time frame
#1130970
Reply to reviews
Show

Hollister - Do you Interview you customer service candidates?

I wish I could give below 1 star. Terrible customer service. They make mistake and talk rudely if you call them about their mistake. Clothes are terrible, people are terrible. Just shut the store you idiots!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Product or Service Quality
Staff
Product
Hollister Customer Care
#1092925
Reply to reviews
17, at 8 am I checked my email and had one from Hollister that said my order was cancelled. I called customer service again and was told it was because I used PayPal to pay and that they had no way to verify the payment. While on the phone, I placed the order again and...
Read more
1.0
Product
Hollister Customer Care
I didn't like
  • Delayed delivery
  • Website
  • Told no supervisor available to deal with incompetence
#1086831
Reply to reviews
I also returned home from a trip to Hollister Meadowhall with one of my purchases missing from the bag.I rang the store and was told to call back the following morning to speak to the manager. He was brilliant and could not have been more helpful. Fully resolving the...
Read more
4.2
Product
Hollister Customer Care
I liked
  • Managers customer service
I didn't like
  • Changing rooms
#1044517
Reply to reviews
I spend a ton of money in hollister my teenage kids love it however i was told i could not come back into the store while standing in line waiting to pay the racist *** in asheville hollister had the nerve to say my boyfriend was running drugs in the store which is...
Read more
3.0
Product
Hollister Customer Care
I liked
  • Prices
  • Jeans
  • Brand
I didn't like
  • Irresponsible
  • Store 30616 or the way disputes are handled
  • Communication
#986828
Reply to reviews
A week went by and no confirmation from Hollister. I call and they magically have no record of my order. So their fault right? They obviously want to keep their customer so a $25.00 credit is nothing. Wrong. The gift card was a birthday gift. Since I had no...
Read more
1.8
Product
Hollister Customer Care
#968740
Reply to reviews
I went to the new Hollister store at Wakkiki International market place.10/21 at noon. There was a young girl there ... seemed like the manager.. she was so rude.. could not be bothered with me when I asked to try on some clothes... she acted annoyed .. like i was...
Read more
4.1
Product
Hollister Customer Care
#941097
Reply to reviews
I bought a t-shirt from Hollister which i usually do because of the good quality of the T-shirts.However the last t-shirt i got, it got widened after the first wash. I went to the MOE Hollister to tell them about it so that they can change to something else. Their boss...
Read more
1.0
Dubai, Dubayy
Product
Hollister Customer Care
I didn't like
  • Staff
#923494
Reply to reviews