I was billed twice at the debit machine, nearly two months later we still not recieved money back. I knew as soon as it happened, but the cashier said she couldn't see it. I called as soon as I got home, no problem they said, send our bank statement showing double billing. So we did, week after week, 3 weeks later we are told it will take up to 21 buisness days.

We continue to get call centre staff who are all "SUPERVISORS" when asked to speak with a manager.

They have said that they have record of reinbursing us, we need to take it up with our bank. Maybe we will have a better response now that our bank is investigating it.

Do not shop at Hollisters unless you can afford to pay twice!

Monetary Loss: $130.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

O; that suks ! :x


I too was billed twice. The clerk was supposed to reverse a debit card purchase but didn't.

They've owed me $80.29 for over a month and still can't get their act together. You can't talk to ANYONE, and must deal with them through E-mail. I wonder if this is business as usual...

how many people haven't caught on to the fact that they've been cheated? Hollister is probably raking in the bucks with this scam.

You May Also Like