Hollister Phone Numbers and Emails

Customer Service Number:

  • (925) 359-2568

Customer Service:

  • (925) 359-2572
    Dutch
  • (925) 359-2571
    French
  • (925) 359-2570
    German
  • (925) 359-2569
    Italian
  • (925) 359-2574
    Japanese
  • (925) 359-2573
    Spanish
  • (808) 234-0795

Hollister Email:

Customer Service
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Hollister Contact Information

Hollister Website:

Hollister Help Center:

Corporate Office Address:

Abercrombie & Fitch Stores, Inc.
6301 Fitch Path
New Albany, Ohio 43054
United States

Hollister Rating Based on 97 Reviews

Rating details

2.2
more details
Customer service
Website
Product or Service Quality
Delivery Service

Rating stats

Rating trend

Summary of Hollister Customer Service Calls

103 TOTAL
CALLS
08:42 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hollister Customer Service?

Request for Information Question:

  • “Need help checking out”
  • “About my order”
  • “Information on prodauct”

Shipping and Delivery Question:

  • “My delivery wrong address”
  • “Bad delivery”
  • “My daughter (shes 12 )wears a size 12 in girls - what size should i order from you”

Return/ Replace Question:

  • “About return”
  • “Returned clothes”
  • “Exchange items”

Cards Question:

  • “Because they took money off my card”
  • “Giff card Problem”

Payments and Charges Question:

  • “Debit card fraud”
  • “Unauthorized Chrages on my credit card from you company”

Activation/ Cancellation Question:

  • “Order cancellation”

Website/ Application Question:

  • “I would like to shop from your website but for some reason it's not working”
  • “Why is "access" denied on server? Looking on site, now blocked??”

Employment Question:

  • “W2”

Refund Question:

  • “We haven't had our refund.”

Staff Question:

  • “Need to speak to a manager or supervisor about updating my address”

Other Question:

  • “Missing part of my package”
  • “Order supplies”
  • “To receive free samples like the car care kit”

About

Hollister Pros and Cons

Pros: Prices, Value, This season has more good designs, Managers customer service, Jeans

Cons: Customer service, Staff, Irresponsible, Customer services attitude, Refund not done

Related Companies

Abercrombie and Fitch, Abercrombie Kids

Summary

Hollister Co. is an American retailer. The company specializes in design, manufacture and sale of clothes. Hollister Co. focuses on teenagers and young men and women. Hollister Co. offers a vast range of men clothes: tees, polos, shirts, henleys, knits, fleece, jeans, twill shorts, boardshorts, active shorts, underwear, footwear, flip flops, treads, caps, necklaces, bracelets, belts, cologne, and so much more. Hollister Co. provides tanks, tubes, swimwear, shirts, dresses, jackets, pants, perfumes, etc. for women. The company provides different gift cards and catalogs. Hollister Co. is one of the fastest growing brands in the United States.

Hollister reviews and complaints

Hollister is ranked 419 out of 3302 in Footwear and Clothing category

Area Served

USA

Payment Methods

VISA

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