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Hollister does not return my money, purchase made in December / 16
ORDER NUMBER: 20138741291 ORDER DATE: 10/12/2016 Tadeu Carlos Marques Why does not anyone from Hollister respond more to my emails? Why does not anyone in Hollister tell me what happened to my money, with my $ 99.80 dollars? Since December 2016, when I made my first...
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2.7
#1031601
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I spend a ton of money in hollister my teenage kids love it however i was told i could not come back into the store while standing in line waiting to pay the racist *** in asheville hollister had the nerve to say my boyfriend was running drugs in the store which is...
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3.0
I liked
  • Clothes
  • Brand
  • Prices
I didn't like
  • Communication
  • Store 30616 or the way disputes are handled
  • Irresponsible
#986828
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I was in there Michigan City Indiana store when a girl named Raven said she was a store manager I don't know how the girl is very rude and then at the end she apologized it said she was going through some things with her kids I'm sorry ma'am but that is not my problem...
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#980603
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Short Review on December 04, 2016

Hollister
#966762
2.4
Details
I bought a parka online but it's been 10 days and it's still in process. I emailed them about this and they said they don't have the parka right now but when the item comes back to the stock, they're going to send it to me. If it doesn't come, they are going to refund me. It's like a joke. They sell things even if they don't have. Think twice before shopping!!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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Hollister - Simple Review #1480384774
Hollister - Simple Review #1480384774
Hollister - Simple Review #1480384774
1/3

Hollister Jacket Review

Hollister
#963090
I bought a jacket from you for my daughter and I'm pissed. I paid $170.00 for it and I've had to sew both armpits and the sleeve. We order a lot of clothes from you and have never had a problem till this coat.
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Short Review on October 09, 2016

Hollister
#933598
1.0
Details
My online orders were cancelled 3x already! its really dissapointing.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Hollister - Simple Review #1473126719
1/1

Hollister Customer Care Review

Hollister
#913588
Chris Esparza gave me the wrong size for my cansones
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Hollister - Review in Footwear and Clothing category
I will never purchase a single thing from Hollister ever again. I purchase something and I wanted to return it and they didn't let me return it because for some reason the receipt had a whole line going down the middle of the receipt so they couldn't scan it. It is not...
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1.6
#979906
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I ordered three items for my son. Method of payment was a GC and PayPal. I received a PayPal confirmation. That I would be charged when the order shipped. In order to not get it mixed up I threw away the gift card. No problem since the order obviously processed. A week...
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1.8
#968740
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Placed an order on Sept 24th. Received incorrect item, emailed their customer service right away. I have an email apologizing for their error but they will not send me the correct item. I have sent multiple emails and called. Every email is responded to by a different...
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1.8
#964819
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Hello. I've shopped online on Hollister a couple times before. The last time I've shopped online, they shipped 3 of the WRONG items to me. Not even just the wrong colour, but completely different shirts too! I had to return them at the actual stores and was only given...
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Anonymous
Anonymous

Customer service at Hollister stores and at headquarter's is non-existent.

2.1
I liked
  • Clothes
I didn't like
  • Customer service
  • Wrong item sent
  • Irresponsible
#961596
Reply to reviews
My daughter ordered a jacket of 51,99 euro, but the size was to small. We returned it and hollister sent us 2 times a link to accept the refund. A refund of 42,99 euro an d a couple of days later a refund of 9 euro. We accepted both but we have only received the 9...
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I didn't like
  • Refund not done
  • Refund time frame
#960106
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Order 8 items online, a 8 backordered, clearly selling items they don't have, my past experiences with backorders is they send you a email after a week that they are canceled, so I email hollister and wanted new items and price match, they said yes, but when I went to...
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Quispamsis, New Brunswick
#948279
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I went to the new Hollister store at Wakkiki International market place. 10/21 at noon. There was a young girl there ... seemed like the manager.. she was so rude.. could not be bothered with me when I asked to try on some clothes... she acted annoyed .. like i was...
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4.1
#941097
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