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I was in there Michigan City Indiana store when a girl named Raven said she was a store manager I don't know how the girl is very rude and then at the end she apologized it said she was going through some things with her kids I'm sorry ma'am but that is not my problem...
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#980603
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Hollister - Review in Footwear and Clothing category
I will never purchase a single thing from Hollister ever again. I purchase something and I wanted to return it and they didn't let me return it because for some reason the receipt had a whole line going down the middle of the receipt so they couldn't scan it. It is not...
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1.6
#979906
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I ordered three items for my son. Method of payment was a GC and PayPal. I received a PayPal confirmation. That I would be charged when the order shipped. In order to not get it mixed up I threw away the gift card. No problem since the order obviously processed. A week...
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1.8
#968740
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Hollister - Simple Review #1480384774
Hollister - Simple Review #1480384774
Hollister - Simple Review #1480384774
1/3

Hollister Jacket Review

Hollister
#963090
I bought a jacket from you for my daughter and I'm pissed. I paid $170.00 for it and I've had to sew both armpits and the sleeve. We order a lot of clothes from you and have never had a problem till this coat.
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Short Review on October 09, 2016

Hollister
#933598
1.0
Details
My online orders were cancelled 3x already! its really dissapointing.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Hollister - Simple Review #1473126719
1/1

Hollister Customer Care Review

Hollister
#913588
Chris Esparza gave me the wrong size for my cansones
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Hollister Shipping Service Review

Hollister
#901084
3.7
Details
I am a 3 year hollister customer, just recently made a club cali account. I will NEVER order offline again! When i buy an online item from dillards it is here in 2-3 days. I order from hollister it can take up to almost 2 weeks! Until they fix this *** problem they can forget about me purchasing online ever again.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Placed an order on Sept 24th. Received incorrect item, emailed their customer service right away. I have an email apologizing for their error but they will not send me the correct item. I have sent multiple emails and called. Every email is responded to by a different...
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1.8
#964819
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Hello. I've shopped online on Hollister a couple times before. The last time I've shopped online, they shipped 3 of the WRONG items to me. Not even just the wrong colour, but completely different shirts too! I had to return them at the actual stores and was only given...
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Anonymous
Anonymous

Customer service at Hollister stores and at headquarter's is non-existent.

2.1
I liked
  • Clothes
I didn't like
  • Communication
  • Irresponsible
  • Wrong item sent
#961596
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My daughter ordered a jacket of 51,99 euro, but the size was to small. We returned it and hollister sent us 2 times a link to accept the refund. A refund of 42,99 euro an d a couple of days later a refund of 9 euro. We accepted both but we have only received the 9...
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I didn't like
  • Refund not done
  • Refund time frame
#960106
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Order 8 items online, a 8 backordered, clearly selling items they don't have, my past experiences with backorders is they send you a email after a week that they are canceled, so I email hollister and wanted new items and price match, they said yes, but when I went to...
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Quispamsis, New Brunswick
#948279
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I went to the new Hollister store at Wakkiki International market place. 10/21 at noon. There was a young girl there ... seemed like the manager.. she was so rude.. could not be bothered with me when I asked to try on some clothes... she acted annoyed .. like i was...
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4.1
#941097
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I bought a t-shirt from Hollister which i usually do because of the good quality of the T-shirts. However the last t-shirt i got, it got widened after the first wash. I went to the MOE Hollister to tell them about it so that they can change to something else. Their...
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1.0
Dubai, Dubayy
I didn't like
  • Staff
#923494
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Had a weird and horrible experience at the store at the Galleria mall in Dallas. Lady greeted me, while looking down on the counter. No eye contact. When I went to counter, she goes on to say "sorry for the wait, we will be with you soon", still no eye contact!! And...
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#918771
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