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order # 20180058119 i will be posting this on my social media sites as well. i just want to let you know about the recent experience i've had with hollister which was terrible. i shop at hollister 1-2 times a month and have been shopping with you guys for about two...
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1.0
#1091705
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I tried to send an email gift card to my grandson on 8.10.17. I used their online process by filling out the form and hit submit. The recipients info disappeared and said I needed to fill it in again. I did this three times. Suddenly, I had four items in my shopping...
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1.0
I didn't like
  • Delayed delivery
  • No delivery confirmation
  • Customer service
#1086831
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A glitch in Hollister's systems prevented our order from being shipped. We paid for expedited shipping, however did not receive the package on the delivery date. Called customer service and they responded with a overnight shipment, BUT they no longer have a couple...
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1.0
I didn't like
  • Stole item from child
  • Refund time frame
  • Customer service
#1084455
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Hollister - Do you Interview you customer service candidates?

Hollister
#1092925
1.0
Details
I wish I could give below 1 star. Terrible customer service. They make mistake and talk rudely if you call them about their mistake. Clothes are terrible, people are terrible. Just shut the store you idiots!!
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Hollister - LGBT

Hollister
#1050226
4.7
Details
You are informed after you swipe your card that you have donated 50% of your money to LGBT. Some people like me don't agree with this and think it's freaking stealing your money and putting it into a foundation and supporting something you don't agree with after you've already payed for it. Straight bs please get your life STRAIGHT.
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Diversity of Products or Services
Location
Website

Hollister Jeans Review

Hollister
#979283
3.1
Details
The jeans started to rip on the side and i have only worn them twice before.
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Short Review on December 04, 2016

Hollister
#966762
2.4
Details
I bought a parka online but it's been 10 days and it's still in process. I emailed them about this and they said they don't have the parka right now but when the item comes back to the stock, they're going to send it to me. If it doesn't come, they are going to refund me. It's like a joke. They sell things even if they don't have. Think twice before shopping!!!
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Advertised vs Delivered
Customer service
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Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
Location
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Website
DID NOT received my package. This was for school clothes for my daughter. I needed them by August 3 to make sure they would fit before school starts. Due to the fact she will be out of town the week before school starts and unable to try on clothes. We received...
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2.1
#1083420
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My boyfriend and I entered into hollister store the one in stone wood mall so that he can buy a jacket with a gift card. It seem as if the card was not going through and they told us that we weren't able to purchase the jacket and that te money should be back in the...
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1.0
#1072937
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I ordered a pair of Khaki. I have been waiting for weeks. And I just found out that they already shipped back to the shipper. My address is right and it's exist. I need this pants to work this week. I called the customer service. they said they can't do anything about...
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1.0
#1056787
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Me and my daughter walked into hollister looking for a shirt, we go to a table and find 3 shirts that have to deal with LGBT. We decided to go look somewhere else. We came back in the store, found what we needed and went to check out... while looking where you slide...
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Anonymous
Anonymous

Well, that's OK. Boycott them. For your replacement sits with my family, who has dealt with this issue first hand. I was PLEASANTLY surprised during a recent shopping trip tha...

Anonymous
Anonymous

wow.

3.2
#1050197
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I also returned home from a trip to Hollister Meadowhall with one of my purchases missing from the bag. I rang the store and was told to call back the following morning to speak to the manager. He was brilliant and could not have been more helpful. Fully resolving the...
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4.2
I liked
  • Managers customer service
I didn't like
  • Changing rooms
#1044517
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Hollister does not return my money, purchase made in December / 16
ORDER NUMBER: 20138741291 ORDER DATE: 10/12/2016 Tadeu Carlos Marques Why does not anyone from Hollister respond more to my emails? Why does not anyone in Hollister tell me what happened to my money, with my $ 99.80 dollars? Since December 2016, when I made my first...
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2.7
#1031601
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I spend a ton of money in hollister my teenage kids love it however i was told i could not come back into the store while standing in line waiting to pay the racist *** in asheville hollister had the nerve to say my boyfriend was running drugs in the store which is...
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3.0
I liked
  • Clothes
  • Brand
  • Jeans
I didn't like
  • Store 30616 or the way disputes are handled
  • Communication
  • Irresponsible
#986828
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